The English Garden understands and appreciates the importance of the personal data of all the people who use the services provided by our company. We are committed to protecting the personal information of all of our customers in the following ways: 

1. Observance of the laws regarding the protection of personal information
The English Garden treats and stores all personal information in strict observance of the existing Japanese laws regarding personal data protection.

2. Application and usage of personal information
This privacy policy applies to personal information which is obtained when the customer uses services provided by The English Garden.

3. Acquisition of personal information
When the customer provides The English Garden with their personal information, The English Garden works towards providing a clear explanation of how the personal information will be used. Moreover, this personal information will only be acquired by legal and ethical means, i.e. only with the customer’s express permission.

4. Usage of personal information
Personal information obtained from the customer will only be used in the following ways and only as necessary:
a) To introduce materials published by The English Garden
b) To send sample of materials published by The English  Garden
c) To inform customers about upcoming events
d) To inform customers about special offers related to The  English Garden

e) To answer enquiries and requests received directly from the  customer

f) To research and develop future English Garden publications, services, events and special offers 

g) To operate purchase orders of products sold directly by The English Garden
5. Sharing of personal information
Personal information will not be shared with external organizations except delivery services where necessary.
6. Entrusting of personal information to external organizations
In cases where personal information has to be supplied to external organizations, such as shipping companies that deliver English Garden materials. The English Garden makes every effort to ensure and observe that this data is used only in the ways outlined in this privacy policy and that these external organizations also abide by the personal information protection laws.

7. Presentation of personal information to third party organizations
The English Garden will never disclose your personal information to a third party organization unless it is required to do so by law or litigation. We may also disclose information about you if we believe in good faith that the disclosure of personal information is necessary in order to investigate, prevent, or take action regarding illegal activities.

8. Administration of personal information
The English Garden pays the strictest and most careful attention to keeping all personal information accurate and up-to-date and to safeguarding it from loss or misappropriation. Moreover, The English Gardenis continually working to provide the most appropriate means to store and protect personal information as it is being used internally by our staff.

9. Disclosure, Amendment, Discontinuance of Use and Deletion of personal information
The English Garden will comply with the direct request of a customer to confirm or amend, delete or add to personal information. Upon confirming the identity of the customer, The English Gardenwill comply with the request in the swiftest manner possible. 

10. Application of this privacy policy
In enacting this privacy policy, The English Gardenwill ensure that all its staff and employees are fully aware of it and will continually work towards providing the highest possible standards at all times.